Freshsales Review 2023: Overview, Pricing, & Features

Freshsales Rating:


Freshsales is a cloud-based customer relationship management (CRM) solution designed to help businesses manage their sales processes more efficiently. In this review, we’ll take a closer look at Freshsales and its features to help you decide if it’s the right CRM solution for your business.

Freshsales is a comprehensive CRM solution that provides businesses with tools and features to manage their sales processes effectively.

The platform was founded in 2016 and has quickly grown to become a popular CRM solution among growing businesses, with over 40,000 customers worldwide.

Ease of Use

Freshsales’ user interface is clean and easy to navigate. The platform provides all the essential tools and features needed to manage your sales processes effectively, including lead and deal management, contact management, and activity tracking.

Freshsales also offers a step-by-step guide to help you set up your account quickly.

Features and Functionality

Freshsales offers a range of features to help sales teams manage their sales processes effectively. Some of the notable features include:

  • Lead and Deal Management: Freshsales’ lead and deal management features allow sales teams to manage their sales pipeline effectively, from lead generation to closing deals.
  • Contact Management: Freshsales’ contact management features allow sales teams to manage their customer relationships effectively by keeping track of contact information, conversations, and activities.
  • Activity Tracking: Freshsales’ activity tracking features allow sales teams to track all their sales-related activities, including calls, emails, and meetings.
  • Sales Analytics: Freshsales’ sales analytics features provide sales teams with insights and metrics to help them make data-driven decisions.
  • Integrations: Freshsales integrates with a range of third-party tools, including Google Workspace, Zapier, and Slack, allowing sales teams to manage their sales processes seamlessly across different platforms.


Freshsales’ pricing varies depending on the level of functionality required. The platform offers a range of pricing plans, starting at $12 per user per month. The platform also offers a free trial, allowing you to try out the platform’s features before committing to a subscription.

Customer Support

Freshsales offers excellent customer support, with various resources available to help you get started and troubleshoot any issues you may encounter.

The platform provides a knowledge base, tutorials, and email support, and phone support is available for premium subscribers.

Customer Reviews and Testimonials.

Some of the Reviews from Verified Users:

Iqbal S.

“Very helpful in performing and managing day-to-day sales activities. Gives complete insights that help us to optimize and improve sales performance. Easy to use and helps in filtering the leads with numerous options. So we can channelize the leads as per our requirements.”

Burak T.

“It is very portable, easy to use, having WhatsApp is a separate detail anyway, I also love having a mobile application. In short, there are freshsales”

Jaylean V.

“Freshsales allows me to find what I’m looking for quick and easy. I can get contact info, recorded calls, emails and texts. I love knowing how my day will go before it even starts. Freshsales gives me tasks reminders, pop up notifications, and more for me to track my day and week!”


Overall, Freshsales is a comprehensive CRM solution that can help growing businesses manage their sales processes more efficiently.

With its lead and deal management, contact management, activity tracking, sales analytics, and integrations, a platform is an excellent option for businesses of all sizes. If you’re looking to improve your sales processes and streamline your sales activities, Freshsales is definitely worth considering.

Haider Sayed
Haider Sayed

Haider Sayed is a Founder of A great place where people find both software & its reviews, so they can make the right choice for their business.