Retail management software, also known as a retail management system (RMS), is a platform that combines several modules to aid in the day-to-day operation of a retail store or chain, such as managing and buying inventory, checking out customers, scheduling employee shifts, keeping track of finances, etc.
RMS can help retailers streamline all the processes of running a store, from procurement to sales and back-office activities such as accounting and human resources.
With so many Retail management software on the market today, however, choosing the right option for your needs can be difficult. To help, we analyzed dozens of the leading providers and selected the best Retail management software in 2023 based on pricing, ease of use, features, customer support and more.
Best & Most Used Retail Management Software In New Zealand
Here are my top picks for the best Retail Management Software for New Zealand Businesses, comparing each & uncovering the unique features each has to offer.
Let’s get started.
Best for Specialty Retailers
Volantino Interattivo
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Standout Features
Volantino Interattivo is the cutting-edge retail management software that revolutionizes the way retailers engage with their customers. With a comprehensive suite of features, this software allows businesses to create interactive and engaging digital circulars and promotional materials.
Whether you’re a small local shop or a large retail chain, Volantino Interattivo empowers you to enhance your marketing efforts, optimize promotions, and reach your audience in a more interactive and impactful way.
Say goodbye to traditional paper flyers and hello to the future of retail management with Volantino Interattivo.
Best Overall
Magestore
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Magestore is the go-to retail management software for businesses looking to supercharge their operations and customer experiences.
With a robust array of features, including point-of-sale, inventory management, and e-commerce integration, Magestore empowers retailers to streamline their processes, increase sales, and deliver seamless shopping experiences.
Whether you’re a boutique retailer or a global brand, Magestore offers a scalable solution that adapts to your unique needs, ensuring that your business thrives in the competitive retail landscape. Transform your retail operations with Magestore and unlock a new realm of efficiency and success.
Best for Consumer Brands
MikMak
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MikMak is the innovative retail management software that redefines the way retailers engage with customers in the digital age.
Offering an extensive suite of features, MikMak empowers businesses to enhance their e-commerce strategies, optimize their sales funnels, and gain valuable insights through actionable data analytics.
Whether you’re a brand or retailer, MikMak is the ultimate tool to help you connect, engage, and convert customers in a world where digital retail is at the forefront. Step into the future of retail management with MikMak, where marketing meets technology to drive success.
Best for Consumer Packaged Goods (CPG) Manufacturers
Krunchbox
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Krunchbox is the definitive answer to your retail management needs, offering a cutting-edge software solution that empowers retailers to thrive in a competitive market.
With a comprehensive suite of features, Krunchbox facilitates data-driven decision-making by providing insights into sales, inventory, and customer trends.
Whether you’re a small specialty store or a multi-location retail chain, Krunchbox ensures that you can streamline your operations, improve sales, and optimize your retail strategy. Elevate your retail business with Krunchbox and stay ahead of the curve in the dynamic world of retail management.
Best for Retail Analytics Teams
Dusk IOP
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Dusk IOP is the ultimate retail management software designed to illuminate the path to success for retailers of all sizes. With a comprehensive suite of features, Dusk IOP offers a powerful and flexible solution to manage inventory, streamline point-of-sale transactions, and provide in-depth insights into your retail operations.
Whether you’re a small boutique or a large-scale enterprise, Dusk IOP empowers you to optimize efficiency, enhance customer experiences, and stay ahead in the ever-evolving retail landscape.
Embrace the future of retail management with Dusk IOP and bring a new dawn to your retail business.
Best for Merchandising and Retail Auditing
Movista
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Movista is the game-changing retail management software that empowers retailers to excel in today’s dynamic marketplace.
With a comprehensive suite of features, including workforce management, task tracking, and real-time data analytics, Movista is your key to streamlining operations, enhancing efficiency, and delivering exceptional customer experiences.
Whether you’re a small retail operation or a national brand, Movista’s versatile and user-friendly platform helps you achieve retail excellence, ensuring that your business remains agile, responsive, and ahead of the competition. Welcome to a new era of retail management with Movista.
Best for Electronics and Technology Retailers
Cashier Live
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Standout Features
Cashier Live is the ultimate solution for retail management, designed to simplify and optimize your business operations.
With an array of features including point-of-sale, inventory management, and reporting tools, Cashier Live empowers retailers of all sizes to streamline their processes, enhance customer experiences, and boost profitability.
Whether you operate a small boutique or a large-scale enterprise, Cashier Live adapts to your unique needs, ensuring that your retail business runs smoothly and efficiently. Step into the future of retail management with Cashier Live and transform the way you do business.
Learn More About Retail Management Software
What is Retail Management Software ?
Retail Management Software is a comprehensive system designed to streamline and optimize the operations of retail businesses.
It provides tools and features to manage various aspects of retail operations, including inventory management, sales tracking, customer data, employee management, and more.
This software helps retailers efficiently handle tasks such as inventory control, point-of-sale transactions, reporting, and customer relationship management, ultimately improving the overall efficiency and profitability of the business.
How does an Retail Management Software work ?
Retail Management Software works by integrating various essential functions within a retail business. It typically includes features for inventory management, point-of-sale (POS) systems, customer data, and reporting.
When a transaction occurs at the POS, the software records the sale, updates the inventory, and may even store customer information. This data is then used to generate reports, track sales trends, and manage stock levels.
Additionally, the software may offer tools for employee scheduling and performance tracking. Ultimately, Retail Management Software automates and streamlines key retail operations, enhancing efficiency and enabling better decision-making for retailers.
Key Features of Retail Management Software
- Inventory Management: Keep track of stock levels, manage product information, and streamline reordering processes.
- Point-of-Sale (POS): Facilitate sales transactions, process payments, and issue receipts with integrated POS systems.
- Customer Management: Store customer information, purchase history, and contact details for personalized marketing and service.
- Sales and Reporting: Generate sales reports, analyze trends, and gain insights into business performance.
- Multi-channel Sales: Support sales across various channels, including in-store, online, and mobile.
- Employee Management: Schedule shifts, track performance, and manage payroll for staff.
- Promotions and Discounts: Create and manage promotional campaigns and discounts to attract customers.
Benefits of using Retail Management Software
- Inventory Management: Retail management software helps businesses keep track of their inventory in real-time. It can automatically update inventory levels as sales are made and orders are received, reducing the risk of overstocking or understocking products.
- Sales Tracking: These systems provide detailed sales reports and analytics, allowing businesses to monitor sales trends, identify top-selling products, and track the performance of individual products or product categories.
- Customer Relationship Management (CRM): Retail software often includes CRM features, which help businesses manage customer information, preferences, and purchase history. This data can be used to personalize marketing efforts and improve customer service.
- Point of Sale (POS): Retail management software typically includes POS functionality, enabling efficient and accurate sales transactions. This can speed up the checkout process and reduce the risk of errors.
- Multi-Channel Integration: Many retail businesses operate both online and in physical stores. Retail management software can integrate various sales channels, making it easier to manage inventory, sales, and customer data across all platforms.
- Employee Management: Retail software can help manage employee schedules, track hours worked, and monitor performance. This can lead to better workforce management and increased productivity.
Who Uses Retail Management Software ?
- Retailers: Small, medium, and large retailers across various industries, including apparel, electronics, grocery, furniture, and more, use retail management software to run their day-to-day operations efficiently.
- Store Owners and Managers: These individuals are responsible for overseeing the operations of one or more retail locations. They use retail management software to manage inventory, sales, staff, and other aspects of the business.
- E-commerce Businesses: Online retailers and businesses that operate solely on the internet use e-commerce and retail management software to manage their online stores, handle transactions, and track customer data.
- Multi-Channel Retailers: Businesses that sell through multiple channels, such as physical stores, e-commerce websites, marketplaces, and mobile apps, use retail management software to integrate and coordinate their operations across these channels.
- Inventory Managers: These individuals or teams are responsible for monitoring and maintaining inventory levels, ensuring that products are well-stocked, and avoiding overstocking or stockouts.
- Sales and Marketing Teams: Retail management software provides sales and marketing teams with data and analytics to track product performance, sales trends, and customer behavior. This information is used to create marketing strategies and promotions.
Trends of Retail Management Software
- Omnichannel Integration: Retailers are increasingly focusing on providing a seamless shopping experience across multiple channels, including brick-and-mortar stores, e-commerce websites, mobile apps, and social media. Retail management software is evolving to enable better integration across these channels, allowing customers to shop, order, and return products through their preferred method.
- E-commerce Enhancements: With the growth of online shopping, retail management software is incorporating features to support e-commerce businesses, including tools for managing online storefronts, digital marketing, and order fulfillment.
- Artificial Intelligence (AI) and Machine Learning: AI and machine learning are being used to analyze customer data, predict consumer behavior, and optimize inventory management. Retail management software can provide product recommendations, pricing optimization, and personalized marketing strategies based on these technologies.
- Mobile and Cloud Solutions: The use of mobile devices and cloud technology is on the rise. Retail management software is adapting to allow mobile access for retailers and customers, as well as cloud-based solutions that offer scalability and flexibility.
- Inventory Management and Demand Forecasting: Retailers are increasingly relying on advanced analytics and machine learning algorithms to forecast demand, optimize stock levels, and reduce overstock and stockouts. Retail management software is incorporating these features to help retailers make data-driven inventory decisions.
- Data Analytics and Reporting: Advanced reporting and analytics tools within retail management software provide insights into customer behavior, sales trends, and overall business performance. Retailers can use these insights to make informed decisions and refine their strategies.
