Overview.
Upshift is a web-based service that helps businesses find workers on demand. It is meant to give employers a flexible and affordable way to meet their staffing needs, while also giving people who want to work on their own terms a chance to find work.
In this review, I’ll talk about how Upshift works, how much it costs, what features it has, how easy it is to use, how good the customer service is, and how safe and private it is.
Company Profile.
Alex Pantich and Alex Loewy started Upshift in 2016 in Cincinnati, Ohio. It is one of the staffing platforms in the U.S. that is growing the fastest, and it is available in cities all over the country.
The platform’s main competitors include Shiftgig, Wonolo, and Snagajob.
Upshift’s target audience includes businesses that need temporary staff and job seekers looking for part-time or gig work.
Features.
Some of the key features of the Upshift include:
- Job Posting and Matching: Businesses can post job listings and Upshift matches them with workers who have the required skills and experience.
- On-Demand Staffing: Businesses can quickly find and hire workers for immediate or last-minute shifts.
- Skill Verification: Upshift verifies workers’ skills and experience through a thorough screening.
- Rating System: Upshift has a rating system that allows businesses to rate the workers they hire and workers to rate the businesses they work for. This helps maintain high-quality standards.
- Scheduling and Time Tracking: Upshift provides a scheduling system and time-tracking tools that make it easy for businesses to manage their workforce and track hours worked.
- Payroll and Invoicing: Upshift handles payroll and invoicing for businesses, simplifying the process of paying workers and managing expenses.
- Customer Support: Upshift provides customer support to businesses and workers to ensure that any issues or concerns are promptly addressed.
Upshift also has extra features, such as integrations with other software and a mobile app for workers.
- Software like Gusto, Quickbooks, and Workday can be integrated, which helps employers streamline their HR processes.
- Workers can use the app to find and apply for jobs, keep track of their schedules, and talk to their employers.
Pricing.
Upshift pricing is based on Markup, which means you never pay a set-up cost, monthly, or ongoing costs, or have any minimum spend limits. You only pay when an Upshifter works for you through Upshift, or you hire them directly.
You choose the Upshifters’ hourly rate, and a flat percentage markup is charged on top of your pay.
Markup percentage can vary based on a few factors including worker’s compensation, state, and screening requirements among other factors. There is also an ACA surcharge fee in place due to the Affordable Care Act.
User Experience.
The user interface for Upshift is simple and easy to use. Employers can easily post jobs and take care of applications.
On the platform, workers can look at job listings, apply for jobs, and manage their schedules.
Employers can make their job listings and communication preferences fit their needs with the platform’s customizable features.
Customer Service.
Upshift offers customer service by phone and by email. The platform says that it will answer questions within 24 hours.
Upshift’s website also has a knowledge base where users can find answers to questions that are often asked.
Privacy and safety.
Upshift is committed to keeping its users’ information safe. The platform uses security protocols that are standard in the industry to keep user data safe.
Upshift also follows the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), which protect users’ privacy rights.
Conclusion.
Overall, Upshift is a full platform that is easy to use and has many features for both businesses and workers.
Even though it costs more than some of its competitors, the platform’s features and ability to be changed make it a good buy.
The fact that the platform cares about user privacy and security is also reassuring. I recommend Upshift for businesses that are looking for a flexible and reliable staffing solution.
